We're here to support you on your vaping cessation journey. Get in touch with our team for any questions, feedback, or technical support.
Send us an email and we'll get back to you within 24 hours. Perfect for detailed questions or technical issues.
Info@jhobbie.com
Find quick answers to common questions about using Puff Counter and managing your vaping habit.
Our AI analyzes your usage patterns, triggers, and progress to provide personalized tips and motivation. The more you use the app, the better it understands your habits and can offer targeted advice to help you reduce your vaping.
Absolutely. We use enterprise-grade encryption to protect your data and never share your personal information with third parties. All AI processing respects your privacy, and you can export or delete your data at any time.
Yes, you can cancel your subscription at any time with no penalties or commitments. You'll continue to have access to premium features until the end of your billing period.
Puff Counter is available on iOS and Android devices. We also offer a web version for desktop access. Your data syncs seamlessly across all your devices.
Most users see meaningful progress within the first week of consistent tracking. Our data shows that users reduce their daily puffs by an average of 40% in their first month when following the AI coaching recommendations.
Don't hesitate to reach out. We're committed to helping you succeed in your vaping cessation journey.